in his Information Management Blog / Forrester Muse titled "Decision Management, Possibly the Last Frontier in BI" leans on an excellent article on the subject by Tom Davenport and reports on Forrester Research and the trend for 'Thinking Ahead" companies to venture into combining reporting and analytics with decision management along the following lines:
Unfortunately, current best practices and technologies to address these four distinct, but closely related requirements, come from different vendors, technologies and experts.- Automated (machine) vs. non automated (human) decisions, and
- Decisions that involve structured (rules and workflows) and unstructured (collaboration) processes.
