20100812

Organizational Change: Key elements of success.



  1. Successful organizations believe the organization's culture must be changed.
  2. Organization change requires vision, tenacity and a long-term horizon.
  3. Organization change requires commitment from top management.
  4. Organization change requires extensive communication with all stakeholders. Employees must be empowered and educated so they can exploit their new power.
  5. It is necessary to systematically measure progress and results.

  • Key elements of success.




    1. Leadership
    2. Culture change
    3. Work force involvement
    4. Communication and measurement
    5. Education
    6. Supportive Human Resource systems
    7. A shared sense of urgency for change

  • Triggers for change.




    1. Organizations on the brink of disaster that had engaged in change efforts consistently rated triggers higher than organizations not currently in dire circumstances.
    2. Highest ranking triggers
      1. Changing regulatory or legal environment
      2. Competition
      3. Customer dissatisfaction
      4. Declining or increasing profits
    3. Second ranked triggers
      1. Declining or increasing market share
      2. Declining or increasing revenue
      3. Rising costs
      4. Technology change
    4. Third ranked triggers
      1. Employee morale
      2. Merger or acquisition
      3. Public Image
      4. Quality

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