20100812

Removing the Barriers to Team Success

 

Sherriton and Stern in their book 'Corporate Culture: Removing the Hidden Barriers to Team Success'.  contest that corporate culture change is needed for successful implementation of formal teams.  
However we ought to bear in mind the following:
    1. Senior managers trying to implement teams continue to act individually: they are concerned about control over the teams and concerned that consensus decision making is too time consuming. They often set a very bad example, for example, by protecting their turf.
    2. Team members are typically not used to working in teams. They often are uncomfortable and lack the communication skills to make the teams work effectively.
    3. Introduction of teams while downsizing or facing threats of downsizing creates forces that are antithetical to teams.
  1. Corporate culture is defined by four elements.
    1. Ritualized patterns of beliefs, values and behaviors.
    2. Management environment created by management styles, philosophies, what is said, done and rewarded.
    3. Management environment created by systems and procedures.
    4. Written and unwritten norms and procedures.
  2. Their book describes successful change in subcultures when top-level support was either absent or sporadic.
    1. They feel that each major functional organization such as marketing or R&D has its own subculture, as do divisions and other large units of the organization.
    2. Subcultures are influenced by the overall corporate culture, but subcultures are never the same as the overall culture.
    3. There is much more freedom to change a subculture than is commonly realized or acted upon
Insights from 'Corporate Culture: Removing the Hidden Barriers to Team Success'. By Jacalyn Sherriton and James Stern.

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