McKinsley: Top Ten Newsletter

Top Ten Newsletter Fourth Quarter 2010 View on the Web: http://www.mckinseyquarterly.com/newsletters/topten/2010_Q4.htm In this, our final Top Ten Newsletter of 2010, we've rounded up the most popular articles among readers this year. Topics they were most interested in include decision-making biases, digital marketing, and management in uncertain times.

1. STRATEGY Global forces: An introduction Five crucibles of change will restructure the world economy for the foreseeable future. Companies that understand them will stand the best chance of shaping it. A related video highlights the value of tracking global forces and how to build them into corporate strategy. 2. BUSINESS TECHNOLOGY Clouds, big data, and smart assets: Ten tech-enabled business trends to watch Advancing technologies and their swift adoption are upending traditional business models. Senior executives need to think strategically about how to prepare their organizations for the challenging new environment. In a set of accompanying podcasts, leading experts offer their views on how these trends will evolve and change business models. 3. MARKETING A new way to measure word-of-mouth marketing Assessing its impact as well as its volume will help companies take better advantage of buzz. An accompanying podcast focuses on how marketers can use word of mouth to influence consumer behavior.

4. STRATEGY The case for behavioral strategy Left unchecked, subconscious biases will undermine strategic decision making. Learn how to counter them and improve corporate performance, and explore an accompanying interactive showing the biases most pertinent to business and the ways they can combine to create dysfunctional patterns in corporate cultures. Plus, take this brief survey on how you make decisions, and we'll send you feedback on how your decision-making style compares with those of other respondents and on how to avoid any biases you may be prone to. 5. GOVERNANCE Why good bosses tune in to their people Know how to project power, counsels Stanford management professor Bob Sutton, since those you lead need to believe you have it for it to be effective. And to lock in your team’s loyalty, boldly defend their backs. 6. ORGANIZATION How centered leaders achieve extraordinary results Executives can thrive at work and in life by adopting a leadership model that revolves around finding their strengths and connecting with others.

7. CORPORATE FINANCE Creating value: An interactive tutorial In this video presentation, McKinsey partner Tim Koller explores the four guiding principles of corporate finance that all executives can use to home in on value creation when they make strategic decisions. 8. ORGANIZATION Retaining key employees in times of change Many companies throw financial incentives at senior executives and star performers during times of change. There is a better and less costly solution. 9. MARKETING Unlocking the elusive potential of social networks To realize the marketing potential of virtual activities, you have to make them truly useful for consumers. 10. ORGANIZATION Boosting the productivity of knowledge workers The key is identifying and addressing the barriers workers face in their daily interactions.